The modules convey theory and practical examples that represent preparation for hands-on communication training.

Target group

Healthcare professional and specialist trainees

Team IML

Sissel Guttormsen, Kai Schnabel, Daniel Bauer, Adrian Michel

Partners, who are already using the learning platform


Schmitz FM, Schnabel KP, Bauer D, Woermann U, Guttormsen S.  Learning how to break bad news from worked examples: Does the presentation format matter when hints are embedded? Results from randomised and blinded field trials, Patient Educ Couns. 2020. https://doi.org/10.1016/j.pec.2020.03.022

Schmitz FM, Schnabel K, Bauer D, Bachmann C, Woermann U, Guttormsen S. The learning effects of different presentations of worked examples on medical students’ breaking-bad-news skills: A randomized and blinded field trial, Patient Educ Couns. 2018; 101(8):1439-1451. https://doi.org/10.1016/j.pec.2018.02.013

Guttormsen S, Langewitz W, Schnabel K. „DocCom.Deutsch“ Ein videobasiertes Instrument zum Kommunikationstraining in Gesundheitsberufen. Jahrestagung der internationalen Gesellschaft für Gesundheit und Spiritualitität: Spiritual Care im Kontext Chronischer Erkrankungen und Schmerzen. Zürich, 27.-28.10.2017.

Schmitz FM, Schnabel K, Stricker D, Fischer MR, Guttormsen S. Learning communication from erroneous video-based examples: A double blind randomised controlled trial. Patient Educ Couns. 2017; 100(6):1203-1212- http://dx.doi.org/10.1016/j.pec.2017.01.016

Lanken PN, Novack DH, Daetwyler C, Gallop R, Landis JR, Lapin J, Subramaniam GA, Schindler GA. Efficacy of a Media-Rich, Internet-Based Learning Module Plus Small Group Debriefing on Medical Trainees’ Attitudes and Communication Skills with Patients with Substance Use Disorders: Results of a Two-Center, Cluster Randomized Controlled Trial. Acad Med. 2015; 90(3): 345-354. https://doi.org/10.1097/ACM.0000000000000506

Daetwyler CJ, Cohen DG, Gracely E, Novack DH. eLearning to enhance physician patient communication: A pilot test of "doc.com" and "WebEncounter" in teaching bad news delivery. Med Teach. 2010; 32: e381-e390. https://doi.org/10.3109/0142159X.2010.495759

Project information

Running time:
Phase I: 2011 – 2014
Since 2014: continuous support and development

Phase I / Donation through Novartis Foundation for People and the Environment